Bicycle Service & Repair

We're Here for All Cyclists and All Bikes

When you bring your bike to Cycle Loft for repair, we will deliver a thorough assessment, accurate estimate, and reliable completion of all service. With our "open kitchen" style service center, you can talk with our experienced technicians and learn about your bike while we work. When your bike is being serviced at Cycle Loft, it's in good hands.

Preventative care is the best policy for the best performance. Choose from our comprehensive service packages for the best overall value. We also offer a complete menu of a la carte repairs to address your individual needs. We’ll work with you to understand your needs and diagnose your issues. As always, assessment and estimates are free and performed while you wait. We will inform you by email or text message when your service is complete.

Service Package Options

1-STAR: PRE-RIDE CHECK$59

Give yourself peace of mind. This service is a simple inspection to confirm that your bicycle is in proper working order. If we find anything that needs attention, we’ll give you a repair estimate. This is great for a bike that is in overall good condition but hasn’t been ridden for some time.

We will inspect and advise you as to the condition and function of:
  • Wheels, hubs & spokes, including tire inflation
  • Drivetrain components: derailleurs, shifters, crank, and gears—including chain lubrication
  • Braking systems: brake levers, pads, cables & calipers
  • Rider contact points: seat, seatpost, pedals, handlebar & stem
  • Tighten all bolts as necessary

* Does not include price of any new replacement parts | Only minor adjustments are made during the inspection process

2-STAR: BICYCLE ADJUSTMENT$129

Get rolling smoothly. This service includes a thorough adjustment of the bicycle’s systems: wheels, drivetrain, brakes and rider contact points. If we find anything that needs more attention, we'll give you a repair estimate.

We will clean, lubricate, and adjust the bicycle as necessary. This service includes:
  • Cleaning the frame and fork
  • Adjusting, truing and tensioning wheels, and appropriately seating/inflating tires
  • Servicing drivetrain components: derailleurs, shifters, crankset, and chain
  • Servicing braking system: brake levers, pads, cables & calipers
  • Inspecting & servicing rider contact points: saddle, seatpost, pedals, handlebar & stem
  • Adjusting headset bearings
  • Checking all other fittings for proper torque

* Does not include price of any new replacement parts | Installation fees for new parts and/or accessories are discounted by 50%

3-STAR: ANNUAL SERVICE$190

Your bike’s annual checkup. This service includes a thorough cleaning of the bicycle and a tank-cleaning of the drivetrain components. It also includes a comprehensive adjustment of all the bicycle’s systems: wheels, drivetrain, brakes and contact points. If we find anything that needs more attention, we’ll give you an additional repair estimate.

This service includes all aspects of the 2-Star Service PLUS:
  • Drivetrain cleaning: including removal & cleaning of drivetrain components
  • Reinstallation and adjustment of drivetrain components

* Does not include price of any new replacement parts | Additional fees apply for installation of, and/or overhaul, of bearing surfaces (headset, bottom bracket, and hubs)

4-STAR: NEW BIKE FEEL$300

Your riding season never ends. This service includes removing all of the parts from the bicycle, thorough cleaning and polishing, and re-assembly of the bicycle from end to end. If we find anything that needs even more attention, we’ll give you an additional repair estimate.

We will rebuild the complete bicycle. This service includes all aspects of the 3-Star Service PLUS:
  • Remove all parts from bike to bare frame, rebuild with new parts where necessary
  • Clean and polish bicycle frame & fork, including minor paint touch-up
  • Drivetrain cleaning: including removal & cleaning of the drivetrain components
  • Reinstallation and adjustment of drivetrain components

* Does not include price of new replacement parts | Additional fees apply for installation of, and/or overhaul of bearing surfaces (headset, bottom bracket, and hubs)

5-STAR: THE COMPLETE WORKS$500

The ultimate for your bike and you. This service includes removing all of the parts from the bicycle, thorough cleaning and polishing, and re-assembly of the bicycle with new parts as necessary. We also add several personalized services for the rider. If we find anything that could possibly need more attention, we’ll give you an additional repair estimate.

We will rebuild the complete bicycle. This service includes all aspects of the 4-Star Service PLUS:
  • 24-hour completion, once parts are sourced
  • Bike set-up measurements recorded, and shared with rider; performed by Head Fitter
  • Name sticker on top tube (advance booking required)
  • Personalized Topeak zippered bike cover
  • Pre & post bike weight recorded and shared with rider
  • 30-day personal follow up from Head Mechanic

* Does not include price of new replacement parts

Premium Services

48-Hour Turnaround

We offer 48-hour turnaround on repairs with appointments. To make an appointment, bring your bike in for an assessment. Our friendly maintenance experts will evaluate your bike and schedule your repair.

24-Hour Turnaround

Do you have an emergency and need your bike repaired and returned in less than 48 hours? Please contact us right away and we'll make every effort we can to help you with an expedited bike repair.

Concierge Pickup Service

If you live within an 18-mile radius of our store, we are able to pick up and drop off up to four bicycles at a time for repair for an additional fee of $100. Please call in advance to schedule. Coupons do not apply.

Have Questions About Our Premium Services?

Email Gerry or call 781-272-0870 for more details

Packing Your Bicycle

Let us disassemble and professionally package your bicycle for you.

If you are shipping your bicycle via UPS or FedEx, we have cardboard bicycle boxes on hand.

If you are traveling with your bicycle, we offer Trico Iron Case and Thule 699 Round Trip rental cases. The rental case fee is $7.00 per day plus a deposit for the purchase price of a rental case which is fully refunded upon return of the rental case. The bicycle packing fee is $75.00.

We also offer the Pika Packworks line of cases and the Thule 699 Round Trip for purchase.

Cycle Loft does not ship bikes on behalf of customers. We have found UPS to be the most affordable carrier. Please go to ups.com for further information and rates.

Pricing Policies: All pricing listed is for labor only; parts are additional unless otherwise indicated. Additional service fees may apply. $5 shop supply, hazardous material and environmental fee may apply to any repair. Service pricing and available services are subject to change. Please inquire with a Cycle Loft Associate at 781-272-0870, or email Service Manager, Gerry Garcia for details.

Bike Abandonment Policy: Bikes and bicycle components left for service at Cycle Loft are considered to be abandoned after 4 months time of customer non-retrieval.