Cycle Loft remains open. 

Please call (781)-272-0870 to talk about how we can help.

Your wellbeing is important to us.

Learn more about the steps we're taking to safeguard your wellbeing when visiting Cycle Loft.

Message to our customers about the Coronavirus situation: (updated 3/27/20)

Dear Friends of Cycle Loft:

Good day!

We hope that everyone continue to be well.

Thank you for your support while we work through this unique time.

We have changed to a curbside concierge model--please call us (781)-272-0870 prior to your visit to discuss your needs, and when you arrive at the shop (781)-272-0870 so that we can help most effectively. 

To reiterate we will remain open to support the needs of the local community, with continued modifications to preserve the well-being of staff and the public.

Please be mindful of this fluid situation which may force us to make modifications to our daily schedules. Updates will be posted here as well as on our Google My Business listing.

Please keep in mind the following protocols when visiting the store:

-Please do not come to the store if you are feeling unwell in any way.

-Please be prepared to wait outside of the store while we perform at once bicycle service.

-Please be prepared to wait outside of the store while we limit the number of people in the store at one time.

-Please bring your own helmet if you are going to be test riding bicycles.

-We have already discontinued the use of our dressing rooms and self-service coffee machine, and cancelled our indoor training classes.

-We will bring items to you at the curbside, we can take your bike from the curb inside.

-Our website is available for purchases for pickup at the store, or shipment to you; Trek and Specialized also have in store or drop ship capabilities.

-Please continue emailing your questions to ride@cycleloft.com and calling (781)-272-0870 with your questions.

Remember, outside is always open--let's take a collective breath and keep moving forward.
 

Sincerely,

Jeffrey Palter

Message to our customers about the Coronavirus situation: (updated 3/24/20)

Dear Friends of Cycle Loft:

We hope that everyone is well, and dealing with the COVID19 in the best possible ways.

Thank you for your support while we work through this unique time.

As of 9am this morning, the Town of Lexington has classified Cycle Loft as an essential business supporting the transportation needs of our local community.

To that end, we will remain open, with continued modifications, including active practice of social distancing protocols.

One  note--we will be closed tomorrow, Wednesday, March 25, 2020--we will reopen on Thursday, March 26, 2020 from 10am-7pm.

Please keep in mind the following protocols when visiting the store:

-Please do not come to the store if you are feeling unwell in any way.

-Please be prepared to wait outside of the store while we perform at once bicycle service.

-Please be prepared to wait outside of the store while we limit the number of people in the store at one time.

-Please bring your own helmet if you are going to be test riding bicycles.

-We have already discontinued the use of our dressing rooms and self-service coffee machine, and cancelled our indoor training classes.

-We can bring items to you at the curbside, we can take your bike from the curb inside.

-Our website is available for purchases for pickup at the store, or shipment to you; Trek and Specialized also have in store or drop ship capabilities.

-Please continue emailing your questions to ride@cycleloft.com and calling 781-272-0870 with your questons.

Remember, outside is always open--let's take a collective breath and move forward together as well as we can.
 

Sincerely,

Jeffrey Palter

Message to our customers about the Coronavirus situation: (updated 3/19/20)

Dear Friends of Cycle Loft:
 
As the novel Coronavirus (COVID-19) continues to impact communities, I want to update you as to the status of the Cycle Loft and our ability to support our local cycling community.

Presently, we remain open, and will remain so as long as able.

Spring is approaching and with that an increased demand for our services and wares--not to mention increased demand for being outside due to cabin fever or public transportation substitution. We are here to support our fellow riders during this unprecedented and unique time.

I want to share some of the steps we are taking to create healthful visits to the shop, with rider and staff wellbeing in mind.

We are taking guidance from the CDC, which recommends regular cleaning as one of the most important preventive measures we can take. Our staff has increased the frequency and rigor of cleaning, taking extra care to wipe down surfaces with disinfectant such as pin pads, door knobs, faucets and touch screens. 

We have hand sanitizer at each of our point-of-sale stations, and are following guidance for proper hand washing. We have also curtailed the use of our self-serve coffee machine and are exclusively using our automatic (touch-less) double doors. And of course, we are practicing social distancing with our customers while working here in the shop.

We are limiting the number of customers in the store so that we can maintain suggested social distancing protocols. We will be staging incoming customers for sales or service needs, and using some of our surrounding outside space as much as possible given the weather forecasts. For instance, if your bike is going to have some on the spot service work performed, we will ask you to wait outside of the store, and we'll call or text you when the bike is ready. Please call the shop with any questions: (781)-272-0870

We are providing daily updates for our staff so they can keep themselves and their families safe. We’re requiring our sick team members to stay home. This is a dynamic situation, and we will continue to respond appropriately as new information is made available.

If you choose to minimize your time in a retail setting, please remember that you can always shop on our website for home delivery or free in-store pickup. Trek and Specialized have online stores that can ship to the store for easy "click & collect" pickup; in some instances they will ship directly to your home. We are also happy to help you shop over the phone, collect the items you require, process a credit card, and bring your items to you curbside. We are here to serve and support your family's cycling needs however you prefer during this time.

We want your love of bicycle riding to be a comfort during a potentially stressful time. We encourage you ride your bike--take a break from social media and the news. 

Get some fresh air, a dose of relaxation, and restore a sense of calm for all those in your life.

We shall move through this time together, with bikes (and trikes) helping along the way--remember, outside is always open, let's take advantage of it when we can, and let it refresh us.

Sincerely,

Jeffrey Palter