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Satisfaction Guarantee

Shop With Confidence at Cycle Loft

Whether you're looking for a new bicycle, cycling apparel, or the latest bike equipment, you can rest assured that'll be happy with your purchase at Cycle Loft. Please review our satisfaction promises and contact us today with any questions. 

You're Going To Love Your Bike

You're Going to Love Your Bike

At Cycle Loft, we want you to be happy with your bicycle purchase. If you are happy with your bike's fit, feel and function, then you will ride it more. 

If you are not satisfied with your new bicycle purchase,  please bring it back along with the original receipt within 30 days for exchange. Some reasonable restrictions apply. Ask a store manager for details.

Unconditional Bontrager Guarantee

Unconditional Bontrager Guarantee

Ride it and love it. If not, we’ll take it back. It’s that simple.

If for any reason you’re not satisfied with your recent Bontrager apparel or equipment purchase, return the item—along with the original sales receipt—within 30 days of purchase date for exchange or store credit.